Contact Us
Got a question about something you read on mcesquared.com, spotted an outdated bonus code, or want to flag a detail that needs a second look? This page explains what we can help with and how our review process works, so you know what to expect before you get in touch.
What We Can Help With
We cover CoinPoker and a handful of other crypto-friendly poker rooms, focusing on things like games and traffic, deposit and withdrawal handling, rake and rewards, and the welcome offers each site currently runs. If you've read our CoinPoker review or bonus code page and something looks unclear, incorrect, or out of date, that's exactly the kind of message we want.
- Reporting a promo code or bonus code that no longer works as described
- Pointing out a factual error in a review, table, or comparison
- Asking how we arrived at a rating for a specific site
- General feedback on the site itself
What we can't do is act as customer support for CoinPoker or any other operator listed on this site. We're an independent review resource, not part of CoinPoker, Bovada, Ignition, or any other brand we cover. Account issues, deposit problems, withdrawal delays, or verification questions need to go directly to the operator's own support team through the site or app you signed up with.
How Our Reviews Are Put Together
Every operator on mcesquared.com, including CoinPoker, is assessed on the same set of practical factors: game variety and traffic, how deposits and withdrawals actually work, rake and any rakeback or rewards structure, licensing and where the operator is based, and the real terms behind any welcome bonus — not just the headline number. We look at clearing requirements, time limits, and eligibility restrictions as closely as the offer size itself.
Ratings are set by our own research and are never for sale. Commercial relationships with the operators we cover do not buy a better position or a higher score, and we say so plainly when a site has a genuine drawback — including the highest-rated ones.
Before You Write In
A few things are worth checking first, since they're common questions:
- Bonus terms change often. Promo codes, minimum deposits, and clearing requirements can be updated by the operator without notice — always confirm current terms on the operator's own signup page before depositing.
- US legal status is genuinely unsettled. CoinPoker and similar sites are licensed offshore, not regulated in the US, and carry no US player protections. Check your own state's law before signing up — this is general information, not legal advice, and you should consult a qualified professional for anything state-specific.
- Crypto values move. Deposits, bankrolls, and any bonus tied to a token like CHP are exposed to normal cryptocurrency price volatility, separate from anything that happens at the tables.
For more on how we assess offers and score operators, see our About Us page, and for our full site terms, our Terms and Conditions page.
Responsible Gambling Comes First
Poker involves real financial risk, and no amount of skill removes that entirely. We don't present it as a way to earn reliable income, and nothing on this site should be read that way. If gambling stops feeling like entertainment, free confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has more tools and information, including how to set deposit limits or self-exclude with individual operators.
This site and everything it covers is intended for adults aged 21 and over. If you are under 21, please leave this site.
Get in Touch
We read every message that comes in, though as an independent review team we can't guarantee an individual reply to every enquiry, particularly account-specific questions that belong with the operator. If you're reporting an error or an outdated bonus code, please include the specific page and detail so we can check it against current information quickly.